Service Level Agreements
Based on the Service-Level-Agreement (SLA-1/2/3) you will get a Process Control service package for; REMOTE MONITORING, DYNAMIC SIMULATION, and ENGINEERINGS SERVICES;
Step-1 Connect your Controlroom with our REMOTECONTROLROOM,
Step-2 Company agrees on SLA and the deliverables,
Step-2 Company send PFS, PEFS, Process Control- & Safeguarding narratives, Heat-& Material balances, Instrument datasheets and other relevant documents to PCA,
Step-3 Company gives PCA remote access to SCADA-systems,
Step-4 Depending on SLA, the company receives monthly, bi-monthly or weekly stability- and improvement reports from PCA.